SAP Consultant

• Facilitate the implementation and support of SAP Modules.
• Provide secondary end user support for the SAP modules and related interconnected systems or modules for all bneXt AMS clients.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
• Facilitate workshops to collect business requirements.
• Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
• Design, customize, configure and test.
• Identify gaps, issues and work around solutions.
• Ability to analyze assigned Incidents, Service Requests, Problem Tickets, and Change requests of all bneXt AMS clients related to SAP Modules.
• Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.
• Handle changes or emergency transports as needed for high priority issues.
• Provide ad-hoc training and user support as required
• Work self-directed and independently; may act as subject matter mentor to more junior members.
• Understand business processes from a client perspective.
• Multitask and manage multiple deliverables and AMS clients at the same time based on severity and urgency.
• Execute deliverables in accordance to company values and in alignment with overall company and organization strategy and direction
• Be able to carry out tasks with minimum supervision.
• Ability to present to internal and external clients when needed.
• Be able to train junior consultants and client end users.
• Contributes to team, organization, and/or account strategies, initiatives, and/or activities.

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